Welcome to the Hampton Medical Centre
Patients' needs are at the heart of everything we do. Our website is designed to provide instant access to key information about the practice and the available Clinics & Services. You can find specific practice details such as opening hours and how to register, as well as information on a wide range of health issues and links to other relevant medical organisations.
For further queries, please contact us on 0208 979 5150 or 0208 979 3306.
We are here to help!
*We like your feedback!* We have listened to the demands of our patients and the continual feedback. We are now offering Hub Appointments to patients when the routine and telephone appointments at the surgery are fully booked. This scheme allows patients to book appointments at other GP surgeries in the local area (including Hampton Wick Surgery and Twickenham Park Surgery). This offers the practice greater flexibility and our patients more options.
We are continuing to engage with our patients at the Patient Participation Group meetings. The meetings are attended by both volunteer patients and Hampton Medical Centre staff to discuss varies issues and changes in the practice. It is a great way for the practice to receive feedback. New volunteers are always warmly welcomed. If you are interested, please sign up at the front desk.
It is with regret that from November this year the practice will stop Thursday evening and Saturday morning surgeries.
Dr Rashid and Dr Shine who have been with the practice for several years will be progressing their careers by moving on to different surgeries.
Sue, one of our longstanding staff members, will be taking retirement.
Along with many practices this means the Hampton Medical Centre will no longer have enough staff to cover those surgeries.
However, as a member of the Richmond General Practice Alliance, we will be offering weekday and weekend appointments through the Hub service – our reception staff will book these as available.
Hampton Medical Centre
RICHMOND HEALTH HELP NOW
To find your nearest Health Care Provider at anytime download the NEW Richmond Health Help Now, it is available as a free downloadable app for Apple and Android devices.
The Hampton Medical Centre was visited by the CQC on 17th March 2016.
Please see our report - CQC Report
THINK! WHY A&E?
A&E departments treat patients with major, life-threatening illnesses and injuries, so you should only call 999 or visit A&E when your situation is critical. Using a more appropriate service will save you time-and could save lives.
Minor illnesses, ailments and injuries can be treated with plenty of rest and a well- stocked medicine cabinet that includes painkillers; cold and flu remedies; plasters; and a thermometer.
Pharmacists offer a range of health services. As well as dispensing prescriptions and other medicines, your pharmacy can provide free, confidential expert advice
and treatment for a variety
of common illnesses and complaints, without having
to book a GP appointment.
NHS 111 is a free telephone service, available 24 hours a day, seven days a week. You should call 111 if you urgently need medical help or information, but your situation is not life- threatening. When you dial 111, you will be directed to the best local services to make sure you get fast and effective treatment.
If you have an illness or injury that won’t go away, make an appointment with your GP. They provide a range of services by appointment, and when absolutely essential, can
make home visits. If you
need to see a GP outside of the surgery’s normal
opening hours, telephone
the surgery and your call will be forwarded to the GP out-of-hours service.
These centres provide consultations, guidance and treatment for minor injuries and illnesses, as well as emergency contraception and sexual health advice.
BUILDING WORKSWe are extending our existing building. Work will take around 8 months: finishing touches in December 2016.
There will be 11 new rooms in all: these will extend out to the back of current building.
It will update the building to the 21st century, giving us more space.
We will not be expanding the current patient list size.
We apologies for any noise and dust and any other inconveniences that may occur.
The new building will look great and we hope you will enjoy the facilities.
If you have any queries about it or any questions, please ask for Eva.
Hampton Medical Centre is pleased to confirm that the new building development is been partly funded by the NHS England.
Sharing information in the NHS helps ensure that the quality and safety of services is consistent across the country. It can also highlight different diseases and conditions that may require more NHS investment. This is an opportunity for each of us to help the NHS provide high quality care for all.
GP Practices will soon be required to supply patients' data to the Health and Social Ca re Information Centre. Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others to make sure the NHS provides the best care possible for everyone.
For more information please click here.
Patient Survey Results
Our survey results are now available.
We would like to thank everyone who took part in the survey.
Click here to see a full report.
ON - LINE APPOINTMENTS BOOKING SERVICE
With the pace of modern life it’s not always convenient to book appointments in person or on the phone during practice opening hours. Vision Online Appointments expands the services we can offer our patients, and allows the patients to manage the appointments at any time, from any location.
Click here for more information.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Would you recommend us to friends and family?
(Site updated 24/08/2016)